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Frequently Asked Questions...

Click here for view Frequently Asked Questions about Chocolate...

How do I order?
Our Order Form enables you to plan your purchases. You can return this via email, fax or post. You can also just Email Us with Your order (We will need a Product Code, Quantity, Delivery Address a Contact Phone Number).
You can also Phone Us: 0414 602 027 / Int: +61 414 602 027

We will send you back an invoice and await payment before forwarding your items.


How do I pay for my purchase?
We will email you with an invoice which has all the payment details - We accept the following payment options:

Credit Card: Visa or Mastercard
Wait for your invoice - fill out your credit card details at the bottom and fax back or simply call us to pay over the phone.

Direct Deposit: (Australian Customers Only)
Use online banking or make a deposit in Person at any NAB Branch.
Account Details: NAB Bank - BSB: 082418 - Account No: 822233663
Account Name: xantrade

Money Order: (Australian Customers Only) Payable to "Xantrade"

Cheque: Australia Customers Only - Payable to "Xantrade"

When can I expect my product?
Once your payment has cleared we let you know your product is on the way. Please allow 7 days from payment to receive your product. International please allow 10-14 working days) from day of payment.

 

We look forward to assisting you...


Customer Service

7 DAYS - 8AM-8PM
Public Holidays: Closed
For Pickups: 10am-4pm Monday-Friday

www.xantrade.com.au
PO Box 761 Pennant Hills NSW 1715 Australia
Email: xantrade@optusnet.com.au
Phone: 0414 602 027 / Fax: 02 8088 1172

 

 

 

 
 

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